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What Are The Best Convenient Virtual Receptionist Services

Published Jul 17, 24
6 min read


OHQ's records suffice evidence of a cost that is payable unless they are shown to be incorrect. Customer will certainly use its sensible efforts to inform OHQ of any invoice disagreement within fourteen (14) days of receipt of a billing, following the process outlined in Section 15. If Consumer disagreements an invoice, the invoice has to remain to be paid in a timely manner however OHQ will certainly credit or refund Consumer if it is later reasonably figured out by OHQ or pursuant to the dispute resolution procedure detailed in Section 15 that the invoice was incorrect and the Client is qualified to a credit scores or reimbursement.

Such revisions might consist of, without restriction, changes for the Membership Charges or Usage Costs for OHQ Paid Providers, adjustments to the usage allowances included in the Pricing Plans, and discontinuation of Prices Plans. (a) Each such revision will certainly take impact after sensible advance written notification is provided to Consumer (as an example, by being uploaded to the OHQ Web Site), except that any type of such revision that impacts a Selected Paid Solution will put on Consumer starting at the commencement of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ provides notification of such revision to Customer in accordance with Area 16.8.

If Consumer does not terminate its use any type of affected Selected Paid Service before the effective day of such alteration, Client will be deemed to have agreed to such alteration with regard to such Selected Paid Solution. (b) If a Prices Plan chosen by Customer is discontinued, OHQ will certainly offer Customer with affordable advancement notice of no less than thirty (30) days and Consumer will be provided the alternative of selecting a new Rates Strategy from then-current pricing strategies supplied by OHQ.

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For evasion of question, this paragraph does not put on modifications to the Price Listing, which are dealt with in Section 7 (virtual receptionist for lawyers).1. Client stands for that all info offered by Customer and its callers to OHQ (consisting of, without restriction, all call details and information pertaining to Consumer's Bank card) is accurate, current and total at the time it is offered to OHQ

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Consumer should in all times adhere to all legislations, policies, requirements and codes suitable in connection with its use of OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will not utilize any OHQ Offerings to participate in, or to encourage or assist others to participate in, any illegal or deceitful tasks.

If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent, Customer will sustain the relevant Subscription Charge for the brand-new Paid Service Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Termination Day, or needs to Client not specify an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Section 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Client up until the last day of the Last Paid Service Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Credit history will certainly be kept by OHQ for future usage by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Service, OHQ will not be liable by any means for addressing telephone calls, taking or providing messages, or performing any type of various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Customer's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might require that Consumer pay a reinstatement cost of $30 (to cover OHQ's practical prices in processing the reinstatement) Info collected by OHQ from Client and its customers might be made use of, disclosed and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as may be modified every so often.

The Controller hereby appoints the Processor with respect to processing tasks carried out throughout the provision of assistant solutions. OHQ and Consumer recognize and concur that the Cpu goes through the complying with commitments: The Processor will adhere to the relevant Information Protection Laws and have to: (a) just act upon the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) make sure that people processing the data are subject to an obligation of self-confidence; (c) use its ideal endeavours to protect and safeguard all personal data from unsanctioned or unlawful handling, consisting of (but not restricted to) unexpected loss, destruction or damage; (d) ensure that all processing meets the demands of the GDPR and associated Data Defense Legislation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any desired adjustments worrying Sub-Processors; they apply a created contract including the same data security commitments as laid out in these Terms; recognize that any kind of failing for the Sub-processor to follow the Data Defense Laws, the Cpu remains completely accountable to the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in offering subject access and permitting data based on exercise their rights under the Data Security Laws.

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The Controller will execute adequate and suitable onboarding and due persistance look for all Cpus, with a full assessment of the mandatory Information Defense Legislation requirements. The Controller shall confirm that the Cpu has appropriate and recorded procedures for data breaches, information retention and data transfers in location. The Controller will acquire evidence from the Cpu regarding the: (a) confirmation and dependability of the staff members utilized by the Cpu; (b) any certifications, certifications and plans as referred to in the onboarding process; (c) technological and functional actions utilized in protecting the Personal Information; and (d) procedures in position for enabling data subjects to exercise their civil liberties, including (yet not restricted to), subject access requests, erasure & rectification treatments and limitation of processing actions.

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