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OHQ's records suffice proof of a fee that is payable unless they are shown to be inaccurate. Customer will certainly use its practical endeavours to inform OHQ of any billing dispute within fourteen (14) days of receipt of a billing, adhering to the procedure detailed in Section 15. If Customer disputes a billing, the invoice has to remain to be paid on time however OHQ will credit or refund Customer if it is later sensibly identified by OHQ or according to the disagreement resolution process detailed in Area 15 that the billing was incorrect and the Customer is qualified to a credit or refund.
Such modifications may include, without constraint, modifications to the amounts of the Registration Fees or Use Fees for OHQ Paid Providers, modifications to the usage allocations consisted of in the Rates Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will certainly take result after reasonable breakthrough composed notice is supplied to Customer (for example, by being uploaded to the OHQ Internet Site), other than that any type of such revision that impacts a Selected Paid Solution will relate to Consumer beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notification of such revision to Client based on Section 16.8.
If Client does not end its use of any type of damaged Selected Paid Solution prior to the effective day of such alteration, Customer will be deemed to have actually concurred to such modification relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is stopped, OHQ will give Consumer with reasonable advance notification of no less than thirty (30) days and Customer will certainly be offered the option of picking a brand-new Prices Strategy from then-current pricing plans supplied by OHQ.
For avoidance of uncertainty, this paragraph does not relate to modifications to the Catalog, which are addressed in Section 7 (best virtual answering service).1. Client represents that all information offered by Client and its callers to OHQ (consisting of, without restriction, all contact information and information relating to Consumer's Bank card) is exact, current and full at the time it is offered to OHQ
Client should in any way times follow all laws, laws, standards and codes appropriate in link with its use of OHQ Offerings and the Consumer's supply of its product and solutions to its customers. Consumer will certainly not use any type of OHQ Offerings to take part in, or to urge or help others to take part in, any kind of illegal or fraudulent activities.
If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent, Consumer will certainly incur the relevant Membership Fee for the brand-new Paid Solution Term (the ""). The efficient date of such termination will certainly be either (i) the Requested Discontinuation Date, or needs to Client not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.
Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Costs that have been pre-paid will certainly be retained and the OHQ Offerings offered to Client till the last day of the Final Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit rating will certainly be kept by OHQ for future usage by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Complying with termination of any OHQ Solution, OHQ will not be responsible by any means for answering phone calls, taking or providing messages, or carrying out any kind of various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Consumer's access to the Account.
(e) Complying with termination of any OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Details gathered by OHQ from Customer and its callers may be made use of, divulged and shared by OHQ in accordance with OHQ's privacy policy as offered on the OHQ Web Site ("") and as may be modified every so often.
The Controller thus appoints the Processor with regard to handling activities carried out in the program of the arrangement of assistant services. OHQ and Consumer acknowledge and agree that the Processor undergoes the complying with commitments: The Processor shall conform with the appropriate Data Protection Rules and have to: (a) just act upon the written directions of the Controller and make sure those acting under their authority do the same; (b) guarantee that people processing the information go through an obligation of self-confidence; (c) utilize its finest efforts to guard and protect all individual data from unsanctioned or illegal processing, consisting of (yet not limited to) unintentional loss, damage or damage; (d) make certain that all processing meets the requirements of the GDPR and associated Data Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of intended adjustments worrying Sub-Processors; they execute a created agreement having the same data security obligations as laid out in these Terms; comprehend that any type of failing on the component of the Sub-processor to adhere to the Data Security Laws, the Processor stays totally liable to the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in offering subject gain access to and permitting data based on exercise their rights under the Data Security Rules.
The Controller will carry out adequate and appropriate onboarding and due diligence checks for all Processors, with a full assessment of the mandatory Information Defense Legislation requirements. The Controller shall validate that the Processor has adequate and recorded procedures for information breaches, information retention and information transfers in place. The Controller will acquire proof from the Processor regarding the: (a) verification and dependability of the workers utilized by the Processor; (b) any kind of certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and operational procedures used in securing the Personal Information; and (d) treatments in place for permitting data based on exercise their legal rights, including (yet not limited to), subject gain access to requests, erasure & rectification treatments and constraint of handling steps.
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