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OHQ's records are adequate evidence of a cost that is payable unless they are shown to be incorrect. Client will use its practical efforts to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, following the process laid out in Area 15. If Consumer conflicts an invoice, the billing needs to remain to be paid in a timely manner nonetheless OHQ will certainly attribute or reimburse Customer if it is later fairly established by OHQ or pursuant to the disagreement resolution procedure outlined in Area 15 that the invoice was wrong and the Customer is qualified to a credit scores or reimbursement.
Such modifications may include, without restriction, changes for the Registration Fees or Usage Charges for OHQ Paid Solutions, changes to the usage allowances consisted of in the Rates Plans, and discontinuation of Pricing Strategies. (a) Each such modification will certainly take effect after practical development composed notice is supplied to Customer (for example, by being posted to the OHQ Internet Site), other than that any kind of such revision that affects a Selected Paid Solution will use to Consumer starting at the start of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notification of such revision to Customer in conformity with Section 16.8.
If Client does not terminate its use any damaged Selected Paid Solution prior to the reliable date of such modification, Client will certainly be regarded to have accepted such modification relative to such Selected Paid Service. (b) If a Pricing Strategy chosen by Customer is discontinued, OHQ will certainly provide Consumer with reasonable development notification of no much less than thirty (30) days and Consumer will certainly be given the choice of selecting a brand-new Rates Plan from then-current rates strategies provided by OHQ.
For evasion of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are attended to in Section 7 (smith ai virtual receptionists).1. Client represents that all info supplied by Consumer and its callers to OHQ (consisting of, without constraint, all contact information and details concerning Customer's Charge card) is exact, up-to-date and complete at the time it is supplied to OHQ
Consumer has to in any way times adhere to all laws, policies, requirements and codes appropriate in link with its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Customer will not utilize any type of OHQ Offerings to participate in, or to urge or assist others to engage in, any prohibited or illegal tasks.
If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent out, Consumer will certainly incur the appropriate Membership Fee for the new Paid Solution Term (the ""). The reliable day of such termination will be either (i) the Requested Discontinuation Day, or ought to Consumer not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Registration Fees that have been pre-paid will be kept and the OHQ Offerings offered to Customer till the last day of the Last Paid Solution Term (subject to reinstatement fees under stipulation 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be preserved by OHQ for future use by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Following discontinuation of any kind of OHQ Solution, OHQ will not be responsible in any type of way for addressing telephone calls, taking or delivering messages, or executing any kind of various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ may end Consumer's Account and Customer's access to the Account.
(e) Complying with discontinuation of any OHQ Solutions, OHQ will have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ may require that Consumer pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Info gathered by OHQ from Consumer and its customers may be made use of, revealed and shared by OHQ in conformity with OHQ's privacy policy as available on the OHQ Web Site ("") and as may be changed from time to time.
The Controller thus appoints the Cpu relative to processing activities taken on in the course of the provision of assistant services. OHQ and Customer acknowledge and agree that the Processor goes through the following commitments: The Cpu will comply with the appropriate Information Security Rules and should: (a) just act upon the created guidelines of the Controller and ensure those acting under their authority do the same; (b) ensure that individuals processing the information go through an obligation of confidence; (c) utilize its ideal endeavours to guard and safeguard all individual information from unauthorised or unlawful processing, including (yet not limited to) accidental loss, destruction or damages; (d) make certain that all processing fulfills the requirements of the GDPR and relevant Data Protection Regulation; (e) ensure that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior authorization of the Controller; notify the Controller of any kind of intended changes worrying Sub-Processors; they execute a written agreement having the same data defense obligations as laid out in these Terms; understand that any failing on the component of the Sub-processor to conform with the Data Security Rule, the Cpu continues to be fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in supplying subject access and permitting data based on exercise their rights under the Information Protection Regulations.
The Controller will execute sufficient and suitable onboarding and due persistance checks for all Cpus, with a complete analysis of the necessary Information Defense Law demands. The Controller shall validate that the Processor has appropriate and recorded procedures for data violations, data retention and data transfers in place. The Controller shall acquire evidence from the Processor as to the: (a) confirmation and reliability of the staff members utilized by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding process; (c) technical and operational measures used in securing the Personal Information; and (d) treatments in position for permitting information topics to exercise their civil liberties, including (however not restricted to), subject accessibility requests, erasure & correction procedures and constraint of handling actions.
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